Originally Posted by maclover
Ok
Thanx for your replies... I think I'm just unlucky then... or my @mac.com address goes directly in their spam folder
Tonight I wrote an email to the Vienna IC about a reservation I placed last week... let's wait and see!
BTW, what subject do you use? I do always write "reservation" but maybe it's not the right way to have them to reply.
What is strange is that usually I wroite after I made the booking, just to arrange airport pickup or some special needs, so I think they should reply quick as I'm already a customer!
Cheers maclover
Other than reserving a room I always email the concierge@IC****** regarding airport pickups etc - I have always had a propmt reply. Regards