Originally Posted by AX9465
Aren't we too quick to jump to the conclusions? I see no reason why it is not a valid question. OP was inconvenienced by the fire alarm in the middle of the night and although issue may be outside of hotel's control it happened on their premises.
to OP: happened to me once, got 2,500 points after sending mail to PC.
AX
Given that represents 1/6th of a night at a Holiday Inn, I think it's possible PC may have been telling you what they thought of the inconvenience.