Originally Posted by pmaddock
Don't be so sure - AA is extremely unpleasant to fly. They literally think that they own DFW and everyone who flys through it. They treat all but their top elites like trash and gouge you on the fares all the way. I've had such bad experiences that I have a standing policy - neither I nor anyone who works for me is ever allowed to willingly fly AA.
I'm with you. I have not voluntarily flown AA since 1994 and have not stepped foot on an AA plane since 2000.
I've had the most outrageous experiences with any company of which I have been a customer (in any category, whether airline or otherwise) with AA.