Originally Posted by fastair
Becuase the "general consensus" (not sure how it is spelled) is not what you purchased. I appreciate the screen shot, but it only illistrates my point. Clearly, it says booking code "Q" in this case. Anything higher than that might be "nice" for whatwever reason (mileage, priority, status...) but is not what was offered by UA.com, nor what was agreed to when you click "purchase".
I believe UA may need to better define the product, and I am sure they will take the FT communities consensus into ac...., but what is thought by FT, and what is published in the fare rules is not always the same.
Again, you're misunderstanding. QUAUP's are published as booking into the A booking code. The above screenshot demonstrates a bug in United's IT system. It should NOT be that way. Indianboy's BWI-DEN flight should show booking code "A" and his DEN-PHX should show booking code "Y." If that fare really booked into the "Q" bucket on both flights, then he would not be seeing the F seat map on the next screen when he goes to select his seats.
Another example, I had a segment on an FUA ticket show booking class "E", which is clearly not correct. UA has been made aware of it multiple times.