Was wondering if any others have had problems using their rewards points? Situation: At the silver level, I've been saving my points for use this summer with my daughter's travel softball team. The team mom had already reserved the rooms for each team family to book against. When I called to book my room, I was told (and very rudely) that the hotel (Bloomington, Indiana) Courtyard was booked up and that I could not use my points. I was told, and I quote, "Do you think we would let you use points when we could get $300 instead." I talked to 3 others at Marriott, including a Rewards designee and a Customer Service Supervisor and was basically told the same thing. Sounds like the use of reward points are solely at the discretion of Marriott. Just wondered what experiences others have had when using points for hotel stays. Is the only way to use them to book months in advance?