Originally Posted by kallah

Just to add some experience:
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• I agree Sixt can be a pain. We hired a Smart saloon (at Bergamo, outside Milan) and were quite impressed until we hit one of Italy's thousands of tunnels and the dimmed headlights wouldn't come on We were about 50km from the pickup and phoned. 'What's your problem?' was the reply. We pointed out the (obvious) dangers. They (in the form of a very grumpy rep) said come back to the pickup point and we might replace it!..and you, the customer, will have to pay for the petrol. Hmmmm....so we did and met another grumpy, unsmiling rep who replaced the car with a Renault - another nice vehicle but this time with a huge crack across the windshield!
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