Originally Posted by ContinentalFan
IMHO, it wasn't a coach ticket. He bought the ticket because it upgraded immediately to FC. If he wanted a coach ticket, he could have bought the ticket at a lower price.
i agree with this sentiment.
whether CO should have given $150 or not depends on the difference between what he paid and the cheapest coach ticket available at the time he purchased. if he wanted coach, he would have bought the cheapest coach ticket.
and, even if CO offers the difference in a travel voucher, technically that still wouldn't be enough since a CO voucher isn't exactly cash.