Originally Posted by BenjaminNYC
Thoughts:
1.) OP not entitled to anything.
2.) I can't believe that they would bump the OP vs. other Elites/people on cheaper Coacy fares.
Perhaps by the letter of the law, you are correct, the OP isn't entitled to anything. If a company doesn't treat customers well, it loses them. It doesn't happen suddenly, but by the time it's clear there is a problem, it's very expensive to fix.
