After logging into “My Avis” at avis.com, I noticed the same challenges on a couple of different attempts to use some of my favorite AWD numbers. I experienced them both Monday, June 19th and then again earlier this evening. I was able to check rates using different AWD numbers by logging out at avis.com then going into my Internet browser to clear private data including browsing data, saved form information, cookies, and cache. After making my reservation, I called Avis and asked them to add my Wizard number to the reservation to get it to reflect my Avis Preferred Select status. I then went back to avis.com, logged into "My Avis", and confirmed the reservation was under my Wizard number.

I also reported this problem to Avis reservations. This problem went beyond what I feel is an ongoing, related problem I’ve experienced at avis.com – that is being able to use an AWD different than the one reflected in my profile. I’m not confident that most visitors to avis.com have my patience for either of these challenges. They may assume that they’re seeing the best Avis price – but since it isn’t as competitive as possible - renting somewhere else.