Originally Posted by ottawaflyer21
I appreciate the input, seriously. But, just to clarify, I'm not "slamming" them. I'm offering negative feedback based on the hassle that I experienced, and the lack of any goodwill gesture on the part of the company.
Really? You just said that you're considering never staying with Hilton again, and considering telling everyone you know how bad HHonors is, all over this incident.
If that's not slamming them, I don't know what is.
You might be right that no further compensation is "warranted". But, I know from my experience with SPG, that any inconvenience imposed upon a customer is usually accompanied by some sort of token.
Just because SPG gives it, does that necessarily mean that the recipient deserved it?
Mike