Originally Posted by deac83

It appears in the last month the 'extra preferences' from my profile is creating an error when I book on line for a regular marriott.

I've had a reservation at the gov't rate for virtually every week since these new preference were added.

Since I can book my reservations out for more than a month I have not booked a lot of reservations recently, but last week and today, instead of going from step 2 to step 4 (skipping the preferences and just pulling my profile) I get an error: invalid preference code.

Of course is doesn't tell me what is causing the error. The only way to compelte the reservation is to by pass preferences when they makes a reservation without bed/smoking preferences.

Attempting click through the screen only gets you "additional preferences not available for this rate".

Interestingly I booked a res at springhill suites an it took all the preferences.

Clearly a new glitch, since they are just preferences, if the property does not honor/offer one or more of them it should not result in an error that the only way I can book the reservation is with no preferences at all.

I've got the Plat Prem desk working on this but I was wondering if I'm the only one to have this problem.