Originally Posted by themicah
A family member recently stayed at the Millenium in Times Square on a corporate rate. She was told she was lucky she'd booked through one of their preferred corporate channels, because they'd be sending people who booked through expedia and other retail agents to EWR airport hotels that night.
THAT would suck. I highly doubt that a Peninsula or St. Regis would do such a thing, though.
It's not like the Millenium is even close to being a luxury property.
The GMs of all of the true luxury properties all have relationships with one another. They all help each other out when guests need to be "walked" on the theory that "what goes around comes around."