Originally Posted by BenjaminNYC
Is there any point at which you will say that too much has been cut? What about plastic cups like DL? What about pay for booze? What about pay for food on longer flights? What about pay for coat hanging? You and some others never cease to amaze me by your ability to just "take it in stride".
For me, my travel is on carriers which still provide a high level of service domestically: CO and UA. But maybe I feel this way because I actually pay for First Class and therefore expect a higher level of service than is (apparently) provided by AA.
While it may sound unbelievable, AF flights within Europe offer all plastic service in J. When I wrote in, I was told that the focus was on the "airport experience," and that the downgrade in food service was to compensate for more self service machines and shorter check in deadlines!