FlyerTalk Forums - View Single Post - Hilton.com shows no availability, travelocity does

Jun 13, 2006 | 1:15 pm

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Quote:

Originally Posted by paul_nl

I'm trying to book a hotel in Germany this weekend. The hilton web-site shows no availability. When I check on travelocity there are still rooms available. I cn even choose between 3 diferent room types.
I know I can just call Hilton and ask but I just wanted to inform you all that " no availability" doesn't always mean that there are no rooms available

Just noticed that if I select the hotel form the list and then check for availabilty again, suddenly a list of available rates show up.

This was once sent to me in a PM, but I nolonger have it. I've forgotten how this is actually worded, but a specific hilton property might be sold out of rooms that it has in its inventory to sell, and a third party channel might have inventory, to sell, that it purchased from the same property.

Example
Hilton X has 300 rooms total. Out of the 300 rooms, expedia, purchased 13. Hilton, has 287 rooms to sell. Hilton shows no availability for x date, but expedia, is showing availability of different room types on the same date.

I think closer to the date, the Hilton can "reclaim" rooms the third party channel was unable to sell.

I'm sure there is an old thread out there somewhere breaks this down in greater detail.

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