I just got to Platinum....started to use the 500mile domestic upgrades....using 3 to go to BJX today...on an M80....wooo!!!
What a joke....F in an M80....but hey what do you except? I do not blame AA for cutting costs...even they need to make money...
This American mentality of "Cheap, cheap, cheap" will bring the quality of everything down...hey if you want to pay $100/RT ticket....you entitled to a SEAT AND NOTHING MORE.....
Pretty soon....we will be outsourcing the FA's from China/India.....