Originally Posted by gumbi_88
I just called EK ticketing office here regarding my stopover in DXB. They said, because of the fare class I booked, I'm not eligible for the hotel stopover (even though it's over $400 USD one-way as posted previously). I'm flying NBO-CAI (and am on EK720 and EK3927). Have things changed recently?
Seems to be the standard Emirates way, deny the STPC until pushed. Try e-mailing or phoning NBO or DXB offices, and they should be able to sort it out. AFAIK, the rules haven't changed.
Cheers,
Rick