Originally Posted by Kagehitokiri
Well crap..
"It's still around... the company was sold..." ?
So US Bank is still issuing?
The 4 free events / gift baskets per year, and the ability to invite and share points with friends seemed to make the $1500 more than worth it..
Rob, you're saying you paid the $1500 and then got nothing? So you're trying to complain to US Bank?
Can't you just go back and dispute the charge for the annual fee on the card??
If they're really dead/deadbeats, that's unfortunate, because CENT is now $2500/year and dropping benefits like SPG Plat.
Quintessentially memberships at $1500 might be better value than CENT at the moment...
Do not sign up. Trust me. There are no baskets and most of their amenties were pulled last year. There are no events that I know of. This card although backed by US Bank is run by another company. This is not like a major branded rewards card. Their application process was unreal. Tax returns, a pile of paperwork etc. Then they pull the money from checking (on a corporate acct) twice a month. That is ridicuous. I really question the involvement of US bank in this. I am going to file a formal complaint Banking regulators and state regulators in both MN and CA where the company is headquartered.
Website for Status not updated in 16 months or more. They autocharged me for 2006 and pulled the money from my checking account. I complainted and they offered 50% back. I called US bank 12 times and we had conference calls/emails/faxes etc. They finally returned my money. It was a huge hassle. If AMEX black is no good forget Stratus. US Bank and their involvement is a mystery to me. They claim very few have complained I got a press release from Stratus a week ago and I emailed the contact on that page with no reply.
Any questions post here or email me. I wish this was not the case but it turned out to be terrible for me. Of course management totally hides behind useless reps who are there to take the heat for them
Robert