Originally Posted by vasantn
Is that really true? Or just a technical reading of the quoted rules?
I've seen many cases where fully refundable fares make no specific reference to refundability in the fare rules, instead just referring to cancellations without penalty.
I think cancellations without penalty and refundability is the same thing. With that being said, I've never seen anything like what's in the OP's case before... it doesn't seem to mention anything about cancellations at all.
Cheers