Originally Posted by sany2
In terms of elite line, if you are SE you don't get a dedicated line only a dedicated number. I get through very fast no matter which line I dial, and it was this way even several years ago when I temporarily lost my SE status, so I think this has more to do on your intrinsic value or whatever calculation they use to determine how important you are.
True. But, when the call center is very busy, it always comes in handy to have Gold or Plat membership, so as to not receive the "We're sorry, due to high call volumes... click" message.