FlyerTalk Forums - View Single Post - Confirmed upgrade cannot be canceled--period?!?

Jun 10, 2006 | 1:03 pm

#6

RobotDoctor

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Join Date: Nov 2002

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I have cancelled confirmed upgrades before due to the exact scenario the OP stated. I have never had a problem of downgrading, not once. I wonder if UA's customer service is beginning to change this policy.