Originally Posted by funtotravel
Ever since Hilton came out with the Double Dip Option I have been at Points + 50% bonus points and it has always posted correctly.
Well my last stay reflected Points + Miles. I called the Diamond desk and they quickly without question gave me my 50% bonus points. ^ Of course they said the stay I just checked out for will post the same way and I'll need to call and get that one fixed too.
I went to my Double Dip Option page and sure enough it was checked for Points + Miles but I never changed this! Diamond Desk stated it showed that Reservations changed this, but she said that it could not be possible because Reservations does not have access to that. I changed it back for future stays.
So, did this happen to anyone else?
The same thing happened to me last week, I was able to change it back to points+points right before my stay.