Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,502
I have been successful booking online and then calling to have the preferences added.
Last night, I was trying to book 2 rooms for the sames night(AAA Rate).
My preferences came up for room 1, but when I tried to select non-smoking for room 2-it said that I could not select preferences for a second room at that rate.
I reserved the rooms and called and got non-smoking for room 2.