Originally Posted by brp
From your OP, I thought you had already done this. If not, just do as I did...don't pull the trigger until you call them...then they'll work with you, find the fare the same way, and (hopefully) do what they did for me. Just make sure not to actually purchase first.
Cheers.
If I am understanding you correctly, you purchased the tix over the phone after the agent changed the fare to "H" right? Or did he changed it to "H" and hence you were able to book it online, bypassing the $10 fee?