Originally Posted by JerseyCityS

My reason is - it makes the customer happy, and it's costs the airline nothing. Second, if a problem should occur to the aircraft for the next flight, that person is a new liability for the airline, when they could have had their contract with them over with earlier. Everybody wins. Second, if the flight he was originally on is full, or delayed, it releases just one more seat that isn't a new problem for the airline should they have a mechanical, etc. Stupid business in my mind.