Originally Posted by PersonalCareChemist
Here's what I got when I tried to check in on-line today. If the system isn't working, then why not tell us so?
Confirmation Number
******
Here's what happened:
We were unable retrieve the information you requested.
Here's how to fix it:
Please try again. If you continue to receive this message, call our 24-hour Internet Help Desk at 1-800-327-7810.
Reference Code: 0 (1.6.70100.22020)
Occurred: 6/4/2006 11:34:12 AM
I tried to check in today as well and had lots of trouble. It didn't recognize anything. Finally it let me check in using my name, flight cities, date of travel and flight number. When it printed the boarding pass, it had a completely different confirmation number AND a Dividend Miles number that is NOT MINE!
Then, I went to check my account. It made me assign a user log in name and a whole new password. My account is there, but now someone else is getting my miles for this trip.
I wrote them--we'll see if they fix it.