Originally Posted by Jim_F
I got an upgrade notice this week... albeit to the email address I had in a old DM account. The "e-statement" option under "email programs" has an option for "preferred status update". It looks like that's the address they used to send my upgrade notification...
That is missing from my account, so I sent technical support an email, the phone call to them was painful, I had someone who I tried to get to understand me... so I hung up after 5 minutes... :::SHESHHHH::
