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Old May 30, 2006 | 3:50 am
  #6  
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Join Date: May 2006
Location: LIS or LON...depends on the week!
Programs: LH Sen, BA Blue (almost Silver!)
Posts: 5
I agree with you on the hot meal option Raffles.

That said, I'm sure you appreciate that the crew went a long way to make even on the situation by offering you the Captain's meal. No doubt that this evening flight was getting to the end of their 10-11hr duty day, the delay extending that duty even further. If your departure was scheduled for 1900, the crew should have been checking-in and setting up by 1730-1800L, so by 2200L they (just like you) have gone without dinner for a long period of time.

It doesn't excuse the fact that BA should have a hot meal offered in CE, but I think what the crew (Captain) did was very generous. Great customer service! :-:
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