Deutsche Bahn has an online contact form to fill out at: http://www.bahn.de/-S:PtVORd:eU3sNdN...endialog.shtml

Please note that this is the "riffraff" form for those without a "Bahncard" or the top tier "Bahn Comfort" customers. There are separate forms for those two other groups.

And I do find it a pity that DB doesn't pay enough attention to detail on their premium product. First class in the newer ICEs is a pleasure. ^