FlyerTalk Forums - View Single Post - Consolidated "Points Posting Problems: Points Missing, Delayed or Not Posting" thread
Old May 28, 2006 | 12:19 pm
  #177  
Last Gate on Concourse Z
 
Join Date: Feb 2003
Location: Suwanee, GA, USA
Posts: 31
Missing Bonus Points on Base Points?

I received a post card from Hilton offering "Earn Double Hilton HHonors Base Points in the Parsippany area." Now since I am earning double base points I would think that I would receive my 50% bonus on all base points and my Diamond VIP 50% bonus on all base points. Not according to the diamond desk. After discussing the situation with a supervisor at the diamond desk I was told that these are "promotional base points" and therefore do not qualify for 50% bonus points. Note that the word "promotional" appears nowhere on the mailing.

I have read the fine print and it is as follows:

"Offer valid now through April 15,2006. "Double Base points" means you will receive a bonus equal to the number of Base points earned during a stay. Bonus points earned on Base points do not count toward VIP qualification. Offer valid for named recipient only and is not transferrable. You must be a Hilton HHonors member to earn HHonors points. Hilton HHonors membership, earning of Points & Miles, and redemption of points are subject to HHonors Terms and Conditions."

Now if I had just stayed one night this would not be a big deal. After staying 10 nights I feel that I am missing 9,360 points.

Am I wrong?
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