Originally Posted by formeraa

Here, I'll make it easy for you. Your story is that you gave your wife's number when making the reservation. When you went to redeem the voucher, the agent asked for your FF number to redeem the voucher. Of course, you had no idea -- and are very surprised -- that the agent actually put your FF number in your wife's reservation (after all, why on earth would the agent do that?). When your wife checked in, they offered her an free upgrade to F. Of course, she accepted. After all, who wouldn't accept it? END OF STORY!