FlyerTalk Forums - View Single Post - Four Points Cologne/CGN/Koln, Germany [Master Thread]
Old May 24, 2006 | 7:28 pm
  #50  
yevlesh2
All eyes on you!
20 Years on Site
 
Join Date: Jan 2003
Location: between DCA and BWI
Programs: SPG Gold, Hyatt Plat, UA Premier, Hilton Gold
Posts: 3,652
Just wanted to add that I am now much happier about the whole situation then I was when I originally posted the above message.

First, I didn't originally know about the free breakfast, and that certainly helped improve my mood the next morning (after getting woken up by trains at 6:30 ). More importantly however, the hotel upgraded me to the 1002 suite the next day. Although it didn't solve the noise or the WiFi problem - in fact, the suite was actually much noisier then the room due to more windows - it showed that the hotel staff at least cared and tried to fix the situation.

The hotel certainly has quite a bit going for it, including nice perks and great staff. They just need to
1) Drop T-mobile WiFi and get a half-decent vendor
2) Improve soundproofing in the rooms

Speaking of WI-FI, I intend to fight the t-mobile charges on my credit card. My laptop would get connected for 5 minutes, I would login to the t-mobile site, and then 5-10 minutes later I would always lose the connection, yet not be able to login . I just checked my t-mobile account and the .......s charged me $40 in roaming for that. I will be fighting every penny of that charge.

Last edited by yevlesh2; May 25, 2006 at 10:49 am
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