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Old May 24, 2006 | 8:19 am
  #1  
AHO
 
Join Date: Sep 2001
Location: Sweden
Posts: 2,044
Thumbs down Rip off of the day by SAS

I have thought buying SAS presentkort(present card) to someone.
You can buy wheather 100 SEK or 500 SEK present card on SAS website.

As I wondered how it works if one books SAS ticket online, I called to SAS Internet support.

This is from our conversation....
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Me: Hi, I think I buy SAS presentkort for my friend. But I wonder how it works if my friend books his/her ticket on SAS website and pay buy SAS presentkort.

SAS: You cannot book online and pay with SAS presentkort.

Me: But one can book on SAS website and pay by SAS voucher through SAS Internet support, right?

SAS: Yes, it is.

Me: Then, why isn't it possible with SAS presentkort?

SAS: Because, it is different things. If you want to pay by SAS presentkort, you have to call SAS telephone sales.

Me: But then one should pay unnecessary service charge!

SAS: It's true.

Me: Then what is the point to give SAS presentkort for someone? One loose his/her money and his/her friend pay more than he/she needed.

SAS: I'm sorry. Sio the system is built. I can't do anything about it.

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I wonder what kind of competence SAS IT has. Why cannot make a website which allows book online and pay with voucher online?

This is a "Rip off of the day" by SAS.
AHO is offline