FlyerTalk Forums - View Single Post - Corporate Accounts, Codes and Room Rates: The Definitive Thread
Old May 23, 2006 | 7:47 pm
  #33  
JustinN1
 
Join Date: Apr 2005
Location: DEN
Programs: AA Plat, UA 1K, CO Gold, Hhonors Diamond, Marriott Gold, Hertz Pres Circle
Posts: 14
Booking Room thru Diamond Desk now does not allow for corporate rate

This just occured to me, wondering if this has happend to anyone else.

I called the diamond desk to reserve a room, which I have done numerous times. When I check in, I give the hotel my corporate rate and they apply it. The Diamond desk always told me this was the way to do this, and I never had any problems.

However this trip, when I checked in I was told that because I booked on the Diamond desk I was NOT allowed to apply a corporate rate. The guest services told me that next time I should just call the hotel instead of the diamond desk.....She said this was a new policy they were being asked to enforce.

I assume many other FT'ers out there also use corporate rates, has this occured to anyone else?? For me this means my diamond status does not guarentee me a room anymore since I need to use corporate rate.
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