Originally Posted by Snoopy

I was comped Gold two years ago. Didn't qualify in the first year to keep it (missed it by about 10%), but it was extended anyway. Qualified this year about 5 months before the end of the year. I am always made to feel as though I am special. The crews are always friendly, the Purser always comes by for a chat and says how important customers like me are for the airline. I recently flew on my birthday and was offered an upgrade to F. I didn't take upgrade because I was flying with someone else who they politely declined to upgrade. I was fine with that, expressed my sincere thanks but said I would stay in business. The crew all came by to congratulate me (to the point it was becoming embarrassing almost....), got a message on my personal screen from the Purser and was treated (along with my colleague) to a delicious dessert from F and champagne (which granted, I could have had anyway had I wanted it...but the presentation was great).

Anyway, I am a *A Gold with LH and I just never feel as special when flying LH or any other *A airline. Even when SEN was the 1st level elite at LH I never felt I was treated as well as I am on CX. Are CX just that much better with their customers or have I just been extraordinarily lucky???