Originally Posted by r281
I booked an MFU for October J-F last week over the phone for LGW-BDA rtn however I haven't recieved my e-ticket receipt yet by email, and when I check it on mmb it says the system isn't working or something. So I looked on checkmytrip.com and for each person it has two ticket numbers one saying Manual Ticket and the other saying Electronic Ticket.
What is a manual ticket and why are there two ticket numbers for each person - I've never seen this before on checkmytrip?
What should I do?
"Manual Ticket" usually means an electronic ticket processed manually by someone over the phone or in person at an airport counter. Sounds consistent to me. I recently had to correct a booking by calling web support and didn't get a receipt for nearly 2 weeks by email.
Two ticket numbers for each person is a bit odd but may be a consequence of the MFU process.
No harm in calling BA to check all is well (which it probably is).