Originally Posted by jimrpa
... I called UA at +1 800 538 2929 (the number I was told to call) and went through very annoying voice-mail heck, before getting a human. The human was very grumpy, as if I was inconveniencing her, and finally dug up my reservation (after scolding me for not memorizing the Record Locator Number, and insisting that I memorize the record locator number and never call again without it
). ...
You were scolded for not having your record number??? I mean, I guess you
should know it when calling, but I honestly can't remember the last time I was asked for it.
I don't know which phone number that is that you called, but it doesn't look like a 1P number. Stick to the premier exec lines. I've never come across agents that were just outright unpleasant using those.