Originally Posted by kat99
From my understanding and from past experience you can change your award travel for times or for days (as long as award travel is available on the flights you want). The only rule is that you cannot change airports or cities. I'm not familiar with the airport codes, so if these are international then rules may change. I will defer to those who know the airport codes better than I do.
Thw award ticket is not available on the later flight I would prefer. I'd like to try to leverage their schedule change to get me special dispensation for my preferred flight. But I don't think 20 minutes earlier is going to soften their hearts.