And since you do feel so strongly, did you send a letter to Marriott corporate sometime in the last 5 1/2 months? If so, please share the response you received.

Personally I am very happy with Marriott and the Marriott Reward program. I use BOGO for meals all the time with no problems, but have not used the BOGO night in a year or two, but when I did there were no problems. Service at all hotels, bar 1, have been excellent. I wrote a letter to corporate regarding the one that failed to live up to expectations. I also wrote a letter of compliment to another.

Personally I see Plan B as the first step, not the second. I think it will yield better results. If people are encountering problems with any business it is best to address their concerns directly with that business, rather than expecting a message board post to result in changes. JMO