Originally Posted by KtownTraveler
I like what KL did on my intra-Euro flight this morning, allowing only elite flyers to retain carry-on baggage. Under those conditions I'm happy to be the last to board. But I haven't seen this very often. Usually pax just form a line of any sort and get aboard with minimal instruction.
Last time I was at AMS I watched the baggage handler from KLM throw my bag 8ft from chest high. He broke 2 bottles of shampoo and screwed up everything in my bag. On the bright side it washed out. If my balsamico broke that would have been ugly.