cigarman,

I understand (and share) your frustration. However, DL sent a rep here to answer our questions. Don't beat him up. He is trying to answer as many questions as possible, and promptly. If you want him to address your actual questions, try not burying them amid all that anger.

We don't like the message. But I appreciate the messenger. Bruce, I dislike what you have to say, but I appreciate that you are here to say it.