My supposition is that there is no Mister Bruce behind the screen, but several people working as a team, the 'Bruce-Team', for this project.

My comprehension is that Delta has people that , or rather pays a consultant to.. spend time here.

I like te idea of a consultant. Many of you should probably have an idea ?

It means that our forum (no offense to our host, I want to say his forum AND our discussions) has really gained a great importance in matter of frequentflyer concerns.


I understand also that some of the worst critics we had here (no more InsULTant fares that are not upgradable, What is the use of so many 800 miles e-coupon that nobody use) have been adressed.

We can complain about the way they were 'solved', but we must admit it is true that we, as a group, constantly and persistantly said we wanted these two problems to be solved.

And that is true it has been.