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Thread: Rewards name does not match guest name
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Old May 10, 2006 | 7:23 am
  #10  
MIKESILV
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Join Date: Feb 2001
Location: Tampa, Florida, U.S.A.
Posts: 7,664
Originally Posted by thagale
Yup. On my award stays for family members, they always get my amenities. Not sure if it's an accident, or stated policy.
Accident, this is one of the times the crappy HH IT system works in the stayer's favor .... so if you dont get the amenties, you will be on shaky grounds demanding it

mike.
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