Originally Posted by TRRed
Interesting read. I believe there is at least one thread in the UA forum on WilMA. While the concept makes sense, my resistance to this and similar processes is overhead space. With UA and other airlines tacitly allowing 2-3 carry-ons (remember that purses, camera bags, etc. each count as a carry-on) and some passengers who board early putting two or more of their carry-ons in the overhead bins, the last passengers to board may find all of the proximate overhead space taken.
If enough people did the right thing and put their "personal item" under their seat and kept their coat until later on most of the time things would be ok. Unfortunately there are enough "personal items" that are the same size as the large rollaboard people bring. Plus there's always the misfits who need to put their coat in the overhead bin right away next to their oversized rollaboard.