FlyerTalk Forums - View Single Post - What does LHR Ticket Agent do when pax doesn't have valid passport?
Old May 8, 2006 | 10:54 am
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brp
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Originally Posted by ricktoronto
I am sure AA and BA don't let people get a BP without travel documents, so you can forget that. I cannot imagine the fault, as long as it is not AA's is going to make them change policies, or everyone will forget passports, vs. say, being late. OVerskeeping, that sort of thing that does happen.

I cannot imagine ever not allowing enough lead time to risk not having travel documents in time for a flight. But to others that it did happen to I doubt the airlines were too sympathetic.
There's sense in what you write, but what's the point? Smacking someone in the head (whether they deserve it or not) after the fact when they're asking for suggestions and options is not useful. Seems just mean to me.

Cheers.
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