Originally Posted by DimSum
Cathay Pacific does this too, amazingly even for AA Platinum members flying on Cathay metal. I (no AA status) was traveling on Cathay in Y with my co-worker (AA Platinum). He got a hello and a cool Cathay pen. He introduced me to the Pursor and asked if I could have a pen too. She, without looking at me at all, said, "Sure!!" and handed HIM a second pen.
My co-worker tells me, "Next time we can fly United and you can get ME a pen!" I should have told him, "We'll be lucky if they let us BORROW a pen!!"

So true, was in paid C class MUC-ORD asked the FA if I could borrow her pen (after signing my CC for duty free purchase, had pen in hand !!) to fill out cutoms form, she said no not now she need it !!!!
Customer Service???