There was a woman on the AirTrain coming in form NYP this afternoon who was confused, and I tried to help, but probably only caused more trouble when I suggested she check terminal C first and then go to terminal B.
I'm surprised that CO could be so busy on the 3rd pier of C that they couldn't land any more international flights, though I suppose it is a good thing for CO.
On the plus side, I got my first battlefield u/g ever today (PLT on an H fare upgraded on CO63 EWR-IAH after being told that the flight checked in full by the PC attendant). Great service as always. No wonder I keep flying CO ^