Originally Posted by neatbrian
Regarding how well DL compares to El Al -- since I think El Al has the worst customer service of any airline currently flying (they just don't "get it" when it comes to how to treat customers), I think Delta is WAY better.
If you are talking about El Al on the ground, I agree with you completely but once in the air I have found El Al's customer service to be the equal of any airline -- and superior to most.