Originally Posted by tgrazini
I recently booked a trip to Thailand on Cathay Pacific using miles from my Alaska account. The Alaska mileage agent told me that she could not assign seats on Cathay Pacific. She gave me the reservation number to Cathay Pacific and told me they could assign seats for me.
I called Cathay Pacific and was told, since my tickets were award tickets, that they could not pre-assign seats for me.
Has anyone else had this happen, or is this just an anomoly? My flight is in November, but was hoping to get two seat together on the outer row (2-4-2 configuration in coach) of the aircraft.
What can I do? Thanks
Not sure if this is idiosyncratic, but last year, booked two business class tix on CX using AS miles -- as in your case, AS couldn't do the seat assignments, but on just one call to CX, they took care of it.
Perhaps try another CX agent?
