FlyerTalk Forums - View Single Post - Useful UA Profiles (S* Computer Codes) - version 2
Old May 5, 2006 | 10:00 pm
  #39  
tanda_raho
 
Join Date: Jan 2005
Location: CHI
Programs: UA 1K, Marriott Plat, SPG Gold, PC Gold
Posts: 174
Any updated VDB compensation rules?

I was VDBd from a redeye flight yesterday. The next flight out was at 610am arriving at 1210pm, while my scheduled flight was at 1115pm arriving at 510am. When volunteers were requested, I confirmed that Travel Credits were an option in lieu of the travel voucher and was confirmed as such. However, when processing the travel credit, the Supervisor insisted that $400 travel credit is the max, even though the delay was greater than 6 hours. When I pointed out to her that she had processed $600 in TC for me just a few months earlier, she said these were the new policies.

Does anyone know if the VDB compensation policies for domestic flights has changed? The most recent posting here is over 2 years old. could anyone post an updated policy?

thanks for your help.
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