FlyerTalk Forums - View Single Post - Delta replacing Hartsfield ticket agents with kiosks
Old Feb 24, 2003, 4:08 pm
  #8  
keeton
 
Join Date: Sep 2002
Location: ATL
Programs: DL SkyMiles, MR, HH, ICH/PC, Avis Pref., Hertz Gold
Posts: 2,897
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by heckler:
Are there special Kiosks only for First, Biz-E and FO/GM/PM'ers? There was such a line in the days of the Delta ticket agent counter.. so why not extend the same idea to have a Kiosk for their higher level flyers? I'll be d*mned if i'm going to stand in line at some airport with everyone flying coach.. priority lines are definitely one of the more valuable perks..

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Those "special" first class/medallion lines are not always what they are cracked up to be. As often times as not, I have had to wait longer in the medallion line since there were usually many more agents serving the regular line.

I have stood in line in ATL for the kiosks with the "regular folk" and it is not bad - the kiosk line moves FAST. For every station that used to have an agent, there are now four machines - you can do the math.
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